I buy too many clothes and made a couple purchases right before my daughter's prom. Things we hectic to say the least. It wasn't until we went to pack for a trip that my daughter and realized these pants and another pair of pants were not in the packages that claim they were delivered it. I am a LONG time customer and had only had this happen one time prior (which I caught). I really believed it was a one off since it had NEVER happened before in the years we've been customers. Now, there's been multiple issues with this. I am writing this review in the hopes others make sure that every single item that Gap, Old Navy, and/ or Banana Republic say they were in. Don't assume if something isn't in one package that it is coming in another. Check all your bags. Once... sure. Accidents happen. Twice... Hey, guys. What are you doing. But more than twice and we have a real issue that will save the company money, but will be paid by the customer. Not cool

They retained their shape all day. Very soft, very comfortable. I ordered two more pairs. Wish they came in other colors. Only reason I gave it 4 stars instead of 5 is because the waistband rolls just a bit, but it lays flat.